Benchmarking 4.0

The world`s largest empirical research on strategic management, comprising comprehensive data of more than 4200 Businesses and 25,000 years of business experience.

Customer Value

PIMS pioneered customer value analysis. PIMS Customer Value Analysis (CVA®) – measuring and qualifying the impact of customer value on profitability and growth.

Operational Excellence

Over 25 years of experience in operational excellence projects with a strong expertise in the lubricants and greases industry – PIMS® Global Lubricants & Greases Suply Chain Benchmarking Project.

Transformation & Change

Empowering and enabling organisations to transform, based on the complexity sciences of cybernetics and system theory – Performance Optimisation to Master The Great Transformation 21.